Frequently Asked Questions (FAQs)

Do you ship internationally?
Yes, we offer worldwide shipping. Applicable shipping costs will be calculated and added at checkout. We also run promotions and discounts throughout the year, so stay updated for exclusive offers.

Where do you ship from?
All orders are shipped from our facility in Miami, FL, via UPS and FedEx. At checkout, you can choose from multiple express shipping options to best suit your needs.

How long does delivery take?
Delivery times vary depending on your location:

• Domestic orders (USA): Typically arrive within 5-7 business days.
• International orders: Estimated delivery time ranges from 7 to 16 days, depending on the destination. You will receive detailed tracking information via email upon order confirmation.

Do you offer customer support?
Yes, we are happy to assist you! You can reach us through our contact page or via live chat support for any inquiries or assistance.

Can I track my order?
Absolutely! Once your order has been shipped, you will receive an email containing your tracking number. Simply click the hyperlinked tracking number or copy and paste it into any search engine to access the tracking page.

If you need further assistance, please email us or contact our live chat support with your order number, and a representative will be happy to help.